1. Capture
Find or create the customer, match their device and record condition, accessories and the reported fault.
One connected workspace
From first contact to collected device.
A repair job should not disappear between the counter, the bench, the parts shelf and the customer conversation. The platform is being built around that complete journey.
Australian owned14 years in device repairPlatform in development
01Customer & device
02Repair intake
03Bench workflow
04Quote & contact
05Complete & collect
01
A clearer repair journey
Capture the right information at intake, keep the next action obvious and preserve the history as the job moves through the workshop.
2. Coordinate
Assign ownership, physical location, priority and handovers while keeping important notes visible.
3. Quote and repair
Prepare quotes, record testing and parts, and make customer contact part of the job history.
4. Complete
Use completion checks, record payment and return the device with a useful history behind it.
02
Built as one business system
Customers, devices, repairs, sales and communication are connected by the backend—not patched together as unrelated browser tools.
03
Designed to grow carefully
The hosted platform is being prepared for isolated businesses, configurable workflows and multiple locations. Pilot access will only open when the required readiness checks are complete.