Repair operations
Live queues, ownership, priorities, locations, testing and next actions.
Practical features
Intelligence built into the work—not bolted on later.
Give the counter, technicians and owners the same live operational picture—with AI assistance that helps the team act sooner while keeping people in control.
Australian owned14 years in device repairPlatform in development
One connected operating picture
From the first booking to the final business decision.
Each workspace shares context, so staff spend less time retyping, searching and asking around.
Customer signal
Contact history, quote decisions, promised updates and collection readiness.
Business pulse
Throughput, outstanding work, daily summaries and operational trends.
Stock awareness
Parts demand, purchasing context, supplier activity and inventory direction.
Team rhythm
Attendance, handovers, workload, urgent notices and clearer accountability.
Assisted intelligence
Ask operational questions, surface exceptions and prepare useful summaries.
Metrics that lead to action
Know where time, jobs and revenue are getting stuck.
Move beyond a static report. See the exceptions that deserve attention and trace the work behind the numbers.
REPAIR FLOW86%moving without delay
AWAITING CUSTOMER52 need follow-up
COLLECTION VALUE$4.2kready now
AVG. TURNAROUND1.8ddown 0.4 days
Illustrative demonstration data
01
Repair operations
Keep the job moving and the important context close.
Intake and device history
Customer search, device matching, reported faults, condition, accessories and repair creation.
Repair workspace
Required next actions, technician assignment, work areas, testing, handovers, notes and activity history.
Quotes and documents
Prepare repair quotes and practical workshop printouts as connected job records.
Phone diagnostics & servicing
Guide consistent intake checks, record diagnostic findings and keep service steps attached to the phone’s repair history. Developing tools remain clearly identified.
02
Customers and communication
Keep the conversation linked to the work.
Customer records
Contact details, devices and job history in one searchable place.
Staff messages
Direct and location-based workshop messages, including urgent notices.
Contact tracking
Record meaningful customer contact against the repair instead of relying on memory.
03
Shop management
Build toward one reliable operational picture.
Sales
Quick sales and multiple sale items with Australian dollar totals.
Staff and workload
Role-aware daily views, attendance, breaks, priorities and handovers.
Inventory and purchasing
A planned connected stock, supplier and purchasing workflow; live stock management is still in development.
AI-assisted answers and reporting
Summaries, suggestions and operational answers grounded in business records, with staff kept in control of important actions.