Book devices in faster
Capture the customer, device and condition once so the team starts with useful context.
The AI operating system for device repair
Run every repair. Automate the busywork.
See repairs, customers, communication, stock, staff and business performance in one intelligent platform built from real workshop experience.
Australian owned14 years in device repairPlatform in development
LIVE BUSINESS OVERVIEW
DRA⌂RCI$
LIVE OPERATIONS · WEDNESDAY
Your business, in motion.
12Needs action
7On the bench
4Ready to collect
Priority repairs#1842 iPhone 15 Pro Quote approval#1840 MacBook Air Testing#1836 Galaxy S24 Ready
Illustrative product preview — final interface may change.
AI ASSISTANT3 priorities surfacedReady for review
AUTOMATION ACTIVE
REPAIRS TODAY24+18%
READY TO COLLECT8$2,840 value
AVG. TURNAROUND1.8d↓ 0.4 days
CUSTOMERS UPDATED92%today
Illustrative metrics shown using demonstration data.
A clearer working day
Less chasing. More repairing.
Keep the workshop moving
See ownership, repair stage and the next action without interrupting someone for an update.
Collect with confidence
Keep quotes, customer decisions and balances attached to the repair through collection.
One connected history
A typical repair day, connected.
Keep the important context with the job as it moves from the front counter to the bench and back again.
- 01Customer arrives
- 02Device booked in
- 03Diagnosis
- 04Quote approved
- 05Repair & testing
- 06Payment & collection
Practical by design
Built around the whole workshop.
Three views of the same working day—not three disconnected systems.
Front counter
New repair intake
- Customer
- Alex
- Device
- iPhone 13
- Issue
- Screen cracked
- Condition
- Minor wear
Start with the right details
Record the customer, device and condition once so the workshop has useful context from the start.
Workshop
Technician queue
- #1023 iPhone 13Diagnosis
- #1024 MacBook AirRepair
- #1025 Galaxy S23Testing
Make the next action obvious
Give technicians clear ownership, repair stages, handovers and a useful history without extra chasing.
Business overview
End-of-day summary
- Repairs booked in
- 14
- Completed
- 13
- Ready to collect
- 6
- Needs follow-up
- 3
See what needs attention
Review the day, outstanding work and tomorrow's priorities from the records the team already created.
AI-assisted operations
Ask the shop a question. Get an answer grounded in the work.
Turn recorded activity into useful summaries, early warnings and sensible next steps—with staff still in control and without silently changing important records or customer decisions.
“What needs attention today?”“Which repairs are waiting on customers?”“Summarise the day for me.”
AI ASSISTANT3 repairs need attention
- 01 Quote awaiting approval for 2 days
- 02 Part due today for priority repair
- 03 Customer update recommended
Automation that follows the work
Turn routine events into reliable next steps.
Use clear triggers, conditions and approvals to reduce repetitive admin while keeping important customer and business actions under staff control.
Customer communication
Keep customers informed without losing the conversation.
See contact history beside the repair, prepare clear updates and make the next promised action visible to the whole team.
- Messages connected to the repair record
- Quote decisions and follow-ups stay visible
- Fewer “what’s happening with my device?” calls
Built inside a working repair business
Fourteen years of workshop pressure shaped every decision.
Device Repairs Australia began with the delays, repeated clicks and missing context we experienced ourselves. The platform is tested against the pace and interruptions of real repair work—not an imagined office workflow.
Read our story